Terms & Conditions

Effective date: 1 January 2025  |  Last updated: 1 June 2026

Please read these Terms and Conditions ("Terms") carefully before using www.aidwish.com (the "Website") or engaging Aidwish's consulting services. By accessing the Website or requesting our services, you agree to be bound by these Terms. If you disagree with any part, you may not use our Website or services.

1. About Aidwish

Aidwish is a private business consulting and facilitation firm registered in India. We assist individuals and businesses with documentation, application, and coordination for registrations, licences, compliance, and advisory services. We are not a government authority, law firm, or chartered accountancy firm.

Aidwish is not affiliated with any government body. Any mention of government schemes, fees, or timelines on this website is for informational purposes only and subject to change by the respective authorities.

2. Services

Aidwish provides business consulting and facilitation services including but not limited to:

• Company, LLP, and other entity registration support
• GST registration and return filing assistance
• FSSAI and other licence application coordination
• MSME/Udyam registration
• Subsidy and government scheme application support
• Accounting, bookkeeping, and compliance services
• Hospitality consulting (via Zebra Hospitality partnership)
• Business advisory and growth consulting

The specific scope, deliverables, timelines, and fees for each engagement are agreed upon separately via a service agreement, engagement letter, or invoice.

3. Government Fees and Third-Party Costs

Our professional service fees do not include government portal fees, stamp duty, court fees, statutory fees, notary charges, or any other third-party costs unless explicitly stated in writing. These are payable separately by the client at actuals.

Government-prescribed fees, timelines, and procedures may change without notice. Aidwish is not responsible for such changes or delays caused by government processing times.

4. Client Responsibilities

You agree to:

• Provide accurate, complete, and truthful information and documents required for the services
• Inform us promptly of any changes to your information during the engagement
• Pay applicable service fees and government charges as agreed
• Not use our services for any unlawful, fraudulent, or deceptive purpose
• Cooperate with our team's reasonable requests for information or documents

Aidwish is not liable for delays, rejections, or errors arising from inaccurate or incomplete information provided by you.

5. No Legal or Financial Advice

Information provided by Aidwish — on the website, via chat, WhatsApp, email, or consultation — is general business information and facilitation support, not legal, tax, accounting, or financial advice.

For matters requiring professional legal opinion, tax advice, or chartered accountancy services, you should engage a qualified lawyer, CA, or CS. Aidwish coordinates with such professionals on your behalf where specified in the engagement scope.

6. Intellectual Property

All content on this website — including text, graphics, logos, blog articles, tools (including the Business Health Scorecard), and software — is the intellectual property of Aidwish or its content licensors and is protected by applicable copyright and IP laws.

You may not reproduce, distribute, modify, or create derivative works from any website content without our prior written consent. Sharing links to our content is permitted.

7. Confidentiality

Aidwish treats all client information and documents with strict confidentiality. We do not disclose client information to third parties except as necessary to provide the services (e.g., government portals, professional partners), as required by law, or with your explicit consent.

8. Limitation of Liability

To the fullest extent permitted by law:

• Aidwish's liability for any claim arising from our services is limited to the fees paid by you for the specific service giving rise to the claim
• We are not liable for indirect, consequential, incidental, or punitive damages
• We are not liable for outcomes of government decisions, rejections, or processing delays that are outside our control
• We are not liable for losses arising from inaccurate information you provided

Nothing in these Terms excludes our liability for death or personal injury caused by negligence, or any liability that cannot be excluded by law.

9. Payment Terms

Service fees are quoted separately and are payable as per the agreed payment schedule. Government fees are payable upfront or as required. All fees are exclusive of applicable taxes (GST) unless stated otherwise.

Non-payment may result in suspension of services. Completed government filings cannot be reversed — no refunds apply to government-fee components.

10. Refund Policy

Refund eligibility:

• If a service has not commenced: Full refund of professional fees (government fees non-refundable)
• If service is partially completed: Pro-rated refund at our discretion
• If service is fully delivered: No refund
• If rejection is due to client error or incomplete documents: No refund on professional fees; government fee refund as per government policy

Refund requests must be submitted in writing to info@aidwish.com within 7 days of the triggering event.

11. Chatbot and AI Tools

Our website features an AI-powered chatbot ("Aarav") and business assessment tools. These are provided for general information and lead-qualification purposes only. Responses from our chatbot do not constitute professional advice and should not be relied upon as such without verification.

12. Website Availability

We aim to keep our website available at all times but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the website without notice. We are not liable for any loss resulting from downtime or modifications.

13. Third-Party Links and Services

Our website may link to third-party websites (government portals, tools, partners). These links are for convenience only. Aidwish is not responsible for the content, accuracy, or availability of external sites.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from your use of this website or our services shall be subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh, India.

We encourage amicable resolution — please contact us at info@aidwish.com before escalating any dispute.

15. Changes to These Terms

We may update these Terms at any time. Material changes will be communicated via our website. Continued use of our services after changes constitutes your acceptance of the revised Terms.

16. Contact Us

For any questions about these Terms:
Aidwish · info@aidwish.com · +91 97951 11995 · Lucknow, Uttar Pradesh, India